Navigating Human Resource Transformation in Indonesia’s Hybrid Work Era

Cahya Fajar Budi Hartanto

doi:10.55927/fjst.v4i10.264

Authors

Cahya Fajar Budi Hartanto Politeknik Bumi Akpelni

DOI:

https://doi.org/10.55927/fjst.v4i10.264

Keywords:

Human Resource, Transformation, Indonesia, Hybrid Work Era

Abstract

This study explores the transformation of human resource management (HRM) in Indonesia’s hybrid work era, focusing on adaptation strategies, performance management, and employee engagement. Using a qualitative multi-case study of three organizations—a bank in Jakarta, a university in Semarang, and a telecommunications company in Surabaya—data were collected through interviews, observations, and document analysis. The findings reveal key challenges in managing work flexibility, digital technology use, and balancing productivity with employee well-being. Effective strategies include digital-based performance systems, adaptive flexibility policies, and a collaborative culture. The study concludes that successful HRM transformation in hybrid settings requires continuous innovation and adaptive leadership to support sustainable organizational policies.

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